Privacy Policy

1. Data Controller

• Alejandra Sánchez Criado
• Clinical Psychologist
• Email: Infoalepsicologa@gmail.com
• Phone: +34 691 839 929
• Website: www.libre-mente.es

2. What information is collected?

You may voluntarily provide personal information when you:

• contact me through the contact form
• enquire about psychological services, workshops or retreats
• request or book a session
• subscribe to the newsletter
• download a free resource or lead magnet

Depending on the interaction, the information collected may include your name, email address, telephone number and any information you choose to share.

3. Why is your data processed?

Purposes:

• responding to enquiries and contact requests
• managing appointments and professional communications
• providing psychological services or other requested activities
• sending newsletters, articles, updates or other content, where you have given your consent
• delivering free resources or downloadable materials you have requested
• improving the website through anonymous usage statistics, where applicable

Legal basis depends on the purpose: Consent (newsletter, downloads, contact); Pre-contractual measures (requesting info or booking a session); Legitimate interest (performance and security of the website).

4. How long is your data kept?

Your personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal obligations. Newsletter data is kept until you unsubscribe. Once no longer required, it is securely deleted or anonymised.

5. Who has access to your data?

Your personal information will never be sold or shared with third parties for marketing purposes. It may be processed by trusted service providers that help operate this website and provide services, including:

• website hosting providers
• email marketing platforms used to send newsletters
• Google Calendar, for appointment scheduling and session management

These providers process your information solely on my behalf and under appropriate confidentiality and data protection agreements. Your information may also be disclosed where required by law.

6. Your rights

You have the right to:

• access your personal data
• request correction of inaccurate information
• request deletion of your data
• restrict or object to processing
• request data portability
• withdraw your consent at any time where processing is based on consent

To exercise any of these rights, contact: Infoalepsicologa@gmail.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Data security

Appropriate technical and organisational measures have been implemented to protect your personal information against unauthorised access, alteration, loss or disclosure. While no method of electronic transmission or storage is completely secure, every reasonable effort is made to safeguard your information.

8. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, technical or operational changes. The latest version will always be available on this website, and the date of the latest revision will appear at the top of this page.